Privacy Policy

Effective Date: Nov 2, 2024

RealityShop, Inc.("we", "our", or "us"), the operator & creator of Videoselz, is committed to protecting the privacy of our users ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services and platform (the "Service"). By using VideoSelz, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect, Why We Collect It, And How It Is Used

We collect several types of information from and about users of our Service depending on the nature of usage:

  • When you visit or browse our Website or Platform, we gather data using cookies, analytics tools, log files, and other tracking technologies. This information helps us analyze trends, manage the Website and Platform, and monitor your activity on it. We use anonymous identifiers to provide personalized content and track user behavior for improved services.
  • When you sign up as a merchant to use our Platform, you provide us with personal information like your email, full name, phone number, and payment details. Additionally, you may upload content such as videos or images. We also collect data like your IP address and usage analytics to facilitate your access to and use of the Platform, support content creation, manage your account, communicate with you, and improve the services. This includes notifications about updates, management of accounts. We may also use your contact information to send marketing communications to you.
  • When you interact with content created through our Platform—by viewing, accessing, or engaging with it—we collect data such as your IP address, time spent with the content, and interaction data (e.g., video views and clicks). This information enables merchants to understand viewing behaviors.
  • We may collect Information about the device you use to access our Service, including operating system, browser type.
  • We may use cookies and other tracking technologies to enable analytics on usage.
2. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

  • Service Providers: We may share data with third-party vendors who assist us in delivering and maintaining the Service.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to protect our legal rights or comply with a legal obligation.
  • Business Transfers: If VideoSelz is involved in a merger, acquisition, or asset sale, your personal information may be transferred.
3. Data Security

We take the security of your data seriously. We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission of data over the internet and/or electronic storage of such data is 100% secure, and we cannot guarantee absolute security.

4. Your Data Protection Rights

Certain individuals, depending on applicable laws, have the following rights (subject to certain exemptions or limitations):

  • You have the right to access the Personal Data we hold about you. While this access is typically provided free of charge, we reserve the right to apply an administrative fee where allowed by law.
  • You have the right to request correction of any inaccurate or misleading Personal Data we hold.
  • You have the right to request the deletion of your Personal Data. However, there may be situations where we are required to retain your data, such as for legal purposes or in defense of legal claims.
5. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Cookies and Tracking Technologies

We use cookies to collect information about your interaction with our Service to improve user experience and analyze usage. You can disable cookies through your browser settings, but this may limit some features of the Service.

7. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we may have collected such data, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with the updated effective date.

9. Tools
10. Log Files

We use log files to analyze trends, manage the Website and/or Platform, monitor user activity, and gather demographic insights. This helps us track user interactions and optimize the performance of our services.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@realityshop.io

Address: RealityShop Inc., 1900 S Norfolk Street, Suite 350, San Mateo, CA 94403, USA